White Labeling

White Labeling is defined as offering our products or services as if they are your own business’s products or services at your own prices.

a. White labeling Bookvertiser products and services must be strictly and exclusively with approval via our White Labeling program.

b. White-labeled Bookvertiser products and services must be strictly and exclusively offered on approved websites only.

c. White labeled Bookvertiser products and services must be strictly and exclusively offered without mention of Bookvertiser whatsoever.

d. You understand that being accepted to white-label Bookvertiser products and services does not form any partnership of business with Bookvertiser of any kind and you cannot refer to any kind of partnership or business relationship as such.

e. You understand and agree that offering white-labeled Bookvertiser products and services does not entitle you to any rights or advantages whatsoever enjoyed by Bookvertiser or its entities and partners.

f. You understand and agree that offering white-labeled Bookvertiser products and services does not give your own customers rights or advantages enjoyed by Bookvertiser clients.

g. You understand and agree that offering white-labeled Bookvertiser products and services means that you, as the approved business entity, are the client or customer of Bookvertiser, and that your own clients have no recourse to refunds or complaints directly to Bookvertiser but only to your own business entity.

h. You understand and agree that you are solely responsible for handling client orders and customer service for any Bookvertiser product or service bought at your approved website as a white-labeled product.

i. You understand and agree that you are solely responsible for the delivery of any Bookvertiser product or service when it is part of another product or service, and if the client requests a refund for non-delivery or dissatisfaction that you will be entirely and solely responsible for the refund and cannot request a refund from Bookvertiser on behalf of that client if Bookvertiser has fully delivered the white-labeled product or service as per these Terms and Conditions.

j. Bookvertiser will deliver and track all orders for your clients as if they are Bookvertiser clients, and provide you with data and updates accordingly. These will be the following:

• Date of the promotion
• Screenshot of the moment of the category Best Seller Ranking, if applicable
• Categories or keywords recommended for the promotion, if applicable
• Numbers of reviews tracked from our promotion, on request
• How long it will be before the order is completed, if the expected time period has passed

i. You will need to be in charge of the following for your clients:

• Price change notifications, if applicable

k.  Bookvertiser will provide a refund to white-labeled orders under the following circumstances:

i. Duplicate payment for the same order in error
ii. Order cannot be processed for reasons out of our control

These might include:

• The book has been removed by Amazon before the promotion has occurred
• There is no eBook available for promotion on Amazon.com
• The book contains content that is against Amazon KDP Terms
• The author has ordered too many promotions for the same book in a short space of time
• The author cannot or will not change the price of the book

l. You agree and understand that if you should change your business entity name, website, owner, or current product list you will reapply for Bookvertiser white labeling.

m. You agree and understand that if you should fail to comply with any of the Terms and Conditions including Section 1 – 23 on this page, you may be requested to remove all Bookvertiser products or services from your website.

n. You agree and understand that if you should fail to comply with any of the Terms and Conditions including Section 1 – 23 on this page, we will with immediate effect cease to deliver any or all current orders you may have placed with us, regardless of whether we have received the payment.

o. You agree and understand that if you should misrepresent our products or services in any way, we will with immediate effect cease to deliver any or all current orders you may have placed with us, regardless of whether we have received the payment. These include:

i. Giving any guarantees we do not offer on our products, such as guaranteeing review numbers, positive reviews, sales, or ranking

ii. Giving unrealistic timelines we do not offer on our products

iii. Wording advertising or product information in any way that could manipulate customers, such as inflating review numbers, sales, review numbers, or any other specification we do not offer

p. You must agree to use the product specifications we provide, and only these specifications, to describe any Bookvertiser product or service when you white label them.

q. You must agree to act according to our client advice, as you are a client of Bookvertiser. This means that you must adhere to estimated deliveries, minimum review numbers, and sales figures as given in our specifications, and you must pass this information to your client in an orderly and timely manner. Bookvertiser cannot be responsible for your client’s lack of information and it is solely your responsibility to act for your client in time for each promotion. These actions are as follows:

i. Immediate acknowledgment of the client’s order in writing, if applicable

ii. Immediate order on our website (within 36 hours of the client’s order). Bookvertiser cannot be responsible for any delay in your ordering times

iii. Inform the client in writing of their estimated delivery date, and ensure they understand this is an estimate

iv. Advise them in writing at least a week before their estimated promotion date that they have to change their price to between .99 cents and $2.99 (or request a supplement for books up to $9.99 for reviews and $4.99 for sales)

v. Advise the client of category changes or keyword changes, if necessary, with at least 48 hours notice. This will require a swift response and transactional emails

vi. Advise the client of any delay, problem, or missed dates, and communicate with Bookvertiser any of the same from your business. We will do our best to accommodate your client’s needs, but any promotion date missed because of you or your client’s inaction will not be our responsibility, and your promotion date will be changed to the next available date in line. We cannot give special treatment to any client. All clients are treated equally.

vii. You must never copy in your client, nor forward an email to us from them, nor forward an email from us to them, nor suggest we speak to your client for you, or that they speak to us, nor quote us or copy parts of our email into any email you send to them. We are your supplier, and you are our client. We will not communicate with your client on your behalf. You must write your own emails without using any of our text.

r. You must provide your own graphics and artwork for all white-labeled Bookvertiser products or services.

s. You are not permitted to run unethical promotions at the same time as any white-labeled Bookvertiser product, including, but not only: fake reviews, paid reviews, reviews in exchange for other author reviews, nor fake/bot sales, or any other service that is not allowed on Amazon KDP.  You must read the Terms of Amazon KDP and adhere to them during the time you white-label our products and services.

t. If your client should order direct from Bookvertiser and your business entity at the same time, these orders will be treated by us as two separate orders as if we have no connection whatsoever, although they may result in being run in the same time period, depending on purchase dates. If for any reason we cannot fill both orders, for instance if they are repeat orders requiring a high number of reviews or sales, we will treat the orders in sequential order, i.e. when they were ordered with Bookvertiser, and act accordingly. No special treatment will be given to the Bookvertiser order over the white-labeled order.

u. We reserve the right to change our pricing. White-labeled business entities will be given 2 weeks’ notice on any price changes. We will charge VAT to any business entity based in the EU, unless you can provide a VAT tax number.  We are based in Spain and can provide a tax number on request. We will not charge any VAT to other territories.

v. All white label orders must be placed through your order form on our website only and paid for in full upfront via PayPal with either a PayPal account, credit or debit card, or PayPal Credit. We do not accept cheques, payment on invoice, or BACS, nor do we accept payments on account.

w. Bookvertiser will adhere to all Terms and Conditions from Section 1 – 23 and Section 24 – White Labeling absolutely and unconditionally for white-labeled Bookvertiser products or services.

x. You understand and agree to all Terms and Conditions from Section 1 – 23 and Section 24 – White Labeling absolutely and unconditionally when you white-label Bookvertiser products or services.

y. White-label orders are not eligible for affiliate referrals.

The full Terms and Conditions can be found here.